Certain positions in particular industries have poor reputations for empathy and communication. Customer service/patient Experience consultant Micah Solomon interviews an exception, a unique surgeon, Chirag A. Shah, M.D., MPH, a gynecological oncologist who combines empathy with clinical skills.
The Power of Empathy In The Customer Experience And The Patient Experience
Forbes - 11 Jul 2019 19:45
Certain positions in particular industries have poor reputations for empathy and communication. Customer service/patient Experience consultant Micah Solomon interviews an exception, a unique surgeon, Chirag A. Shah, M.D., MPH, a gynecological oncologist who combines empathy with clinical skills.
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